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REAL TIME BEVERAGE ON DEMAND™
- Customers order their favorite drinks right from the iVIEW display
- No need for a beverage server to come and take the order
- Automatically places the specific drink order directly to the properties POS system
- Eliminate the manual order entry process
- Move the right server to deliver the right drink to the right customer
- Prioritize order delivery to the specific player’s value to the property
- Automatically pay for drinks, if/when required
- Track drink order response & delivery times by server, specific customer, shift, etc.
- Automatically manage server and bar staff level’s
- Automatically input to POS inventory management system
Increased server utilization yields significant labor savings and system ROI.
Beverage servers no longer need to “roam for drink requests”, interfering with customers as they play. This extra time is utilized delivering more drinks per server, resulting in enhanced tips per server. Customer's "control" over the beverage process results in substantial savings in free drink dispensing.
System pays for itself within the first year of deployment.
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WRG empowers your business to systematically manage service processes,
The Right Person to the Right Customer at the Right Time…in Real Time
- Patent-protected Real-Time Slot Service & Beverage Delivery Management
- Recognize, track, report and manage all customer and employee interactions on the gaming floor
- Drive customer satisfaction, manage employee utilization, increase profitability...Everybody Wins!
Customers, employee’s, management, ownership… EVERYONE WINS!
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